Data recovery + Computer rebuild

I worked on a computer recently, where Windows had completely crashed. The customer called me, and told me that their computer wouldn’t boot up. Windows had been degrading over a period of a few weeks according to the customer. They were getting Powershell errors in Windows, and finally the computer would no longer boot normally into Windows. I made an onsite service visit, and was unable to recover Windows. Restore points, and other startup repairs just wouldn’t work. I couldn’t even get Windows 10 to go into Safe Mode. It appeared that Windows for some unknown reason, had completely given up the ghost. I took the computer back to my bench, and the customer provided a new external USB hard drive, to save their recovered files to. The computer was running Windows 10 originally I could only assume. It met the requirements to run Windows 11, so that was a good starting point. I installed a new Samsung solid state drive into the machine (an desktop PC), installed Windows 11, and put their recovered files from the corrupted drive back. This service call turned into a large job of data recovery, and computer rebuild!